Crypto Wallet Help

Help with wallets that won't open, won't show a balance, or you're not sure how to use safely.

Software and hardware wallet troubleshooting
Wallet setup and security walkthroughs
Lost password or access guidance
You keep custody of your wallet throughout

Wallets can be confusing even when nothing has gone wrong — and stressful when something has. I can help you set up a new wallet safely, work out why an existing wallet won't open or won't show a balance, or walk through how a hardware wallet works before you rely on it for something valuable. I won't ask for your seed phrase or private key to do this.

I've lost my seed phrase — can Peter recover my wallet?

If your seed phrase is genuinely lost, in most cases the wallet can't be recovered by anyone, including Peter — that's how self-custody wallets are designed to work. He can help you understand your options and make sure the same thing doesn't happen again.